{"id":4948,"date":"2019-06-04T19:42:26","date_gmt":"2019-06-04T19:42:26","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=4948"},"modified":"2023-12-21T19:08:54","modified_gmt":"2023-12-21T19:08:54","slug":"cd002-bizhub-558-458-368-308","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd002-bizhub-558-458-368-308","title":{"rendered":"CD002 (bizhub 558\/458\/368\/308)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>CD002: JOB RAM save error<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>The error in save of job data to the memory\/ hard disk and its read error are detected.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 MFP board (MFPB) <br>\u2022 Hard disk (A) (HDD (A)) <br>\u2022 Hard disk (B) (HDD (B): HD-524)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\"> Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between hard disk (A)-MFPB CN20, CN26 for proper connection and correct as necessary.<\/li><li>Check the connector between hard disk (B)-MFPB CN7, CN27 for proper connection and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4563850507.html#466F726D6174207468652068617264206469736B2E\">Format the hard disk.<\/a><\/li><li>Replace the hard disk. (HDD (A) (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561266955.html\">bizhub 368\/308<\/a>\u00a0\/\u00a0<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561563147.html\">bizhub 558\/458<\/a>) \/\u00a0<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4562020491.html\">HDD (B)<\/a>) (HDD(A) 558\/458\/368\/308 Part# A5C1M72H00 \/ HDD (B) Part# A2X0M72C00)<\/li><li>Replace MFPB. (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561323275.html\">bizhub 368\/308<\/a>\u00a0\/\u00a0<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561640587.html\">bizhub 558\/458<\/a>) (558 Part# A9HGH02102368 \/ 458 Part# A9HHH02102 \/ 368\/308 (Part# A9HJH02102)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4572639755.html\">K.3.25.1.<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type CD002: JOB RAM save error Rank C Trouble detection condition The error in save of job data to the memory\/ hard disk and its read error are detected. Trouble isolation &#8211; Relevant electrical parts \u2022 MFP board (MFPB) \u2022 Hard disk (A) (HDD (A)) \u2022 Hard disk (B) (HDD (B): HD-524) Procedure &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd002-bizhub-558-458-368-308\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CD002 (bizhub 558\/458\/368\/308)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[623,624],"epkb_post_type_1_tag":[],"class_list":["post-4948","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cd-558-458-trouble-code","epkb_post_type_1_category-cd-368-308"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4948"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4948\/revisions"}],"predecessor-version":[{"id":12053,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4948\/revisions\/12053"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4948"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=4948"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=4948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}