{"id":5108,"date":"2019-06-06T12:35:17","date_gmt":"2019-06-06T12:35:17","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=5108"},"modified":"2023-12-21T18:45:52","modified_gmt":"2023-12-21T18:45:52","slug":"20-21-bizhub-368-308","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-21-bizhub-368-308","title":{"rendered":"20-21 (bizhub 368\/308)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>JAM type<\/td><td>Misfeed at vertical transport section (tray 3)<\/td><\/tr><tr><td>JAM code<\/td><td>20-21<\/td><\/tr><tr><td>JAM detection timing<\/td><td>&lt;When PC-110 or PC-210 is installed><br>The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a paper. <\/td><td><\/td><td><\/td><\/tr><tr><td><\/td><td>&lt;When PC-410 is installed><br>The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the vertical transport sensor (PS133) has been blocked by a paper.<\/td><\/tr><tr><td>&#8211;<\/td><td>Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr><tr><td>Misfeed processing location<\/td><td>Right door<\/td><\/tr><tr><td>Relevant parts<\/td><td>&lt;When PC-110 or PC-210 is installed> <br>\u2022 Transport motor (M1) <br>\u2022 Tray 3 vertical transport motor (M112) <br>\u2022 Tray 2 vertical transport clutch (CL2) <br>\u2022 Tray 2 vertical transport sensor (PS19) <br>\u2022 Tray 3 vertical transport sensor (PS113) <br>\u2022 MFP board (MFPB) <br>\u2022 PC control board (PCCB) <\/td><td><\/td><\/tr><tr><td><\/td><td>&lt;When PC-410 is installed><br>\u2022 Transport motor (M1) <br>\u2022 Vertical transport motor (M132) <br>\u2022 Tray 2 vertical transport clutch (CL2) <br>\u2022 Tray 2 vertical transport sensor (PS19) <br>\u2022 Vertical transport sensor (PS133) <br>\u2022 MFP board (MFPB) <br>\u2022 PC control board (PCCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E205043313130206F7220504332313020697320696E7374616C6C6564\">&nbsp;When PC-110 or PC-210 is installed<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><th>Step<\/th><th>Action<\/th><th>Control signal<\/th><th>Location of electrical component<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/37463415154585373195.html\">Initial check items<\/a><\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>PS113 I\/O check, sensor check<\/td><td>PCCB CN4-14 (ON)<\/td><td>PC-110\/PC-210 5-C<\/td><\/tr><tr><td>3<\/td><td>PS19 I\/O check, sensor check<\/td><td>MFPB CN23E-2 (ON)<\/td><td>27-C<\/td><\/tr><tr><td>4<\/td><td>CL2 operation check<\/td><td>MFPB CN23E-16 (ON)<\/td><td>28-C<\/td><\/tr><tr><td>5<\/td><td>M112 operation check<\/td><td>PCCB CN5-9 to 16<\/td><td>PC-110\/PC-210 3 to 4-C<\/td><\/tr><tr><td>6<\/td><td>M1 operation check<\/td><td>MFPB CN8E-3 (REM)MFPB CN8E-6 (FGP)<\/td><td>2-C<\/td><\/tr><tr><td>7<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561323275.html\">Replace MFPB.<\/a> (Part# A9HJH02102)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>8<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/44728288114580824075.html\">Replace PCCB.<\/a> (PC-110 Part# A2XMH00101 \/ PC-210 Part# A2XMH00201)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4575975819.html\">bizhub 368\/308<\/a>)<\/li><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/44916377714585721227.html\">PC-110<\/a>)<\/li><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/44916659314585722507.html\">PC-210<\/a>)<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E20504334313020697320696E7374616C6C6564\">&nbsp;When PC-410 is installed<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><th>Step<\/th><th>Action<\/th><th>Control signal<\/th><th>Location of electrical component<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/37463415154585373195.html\">Initial check items<\/a><\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>PS133 I\/O check, sensor check<\/td><td>PCCB CN4-14 (ON)<\/td><td>PC-410 7-J<\/td><\/tr><tr><td>3<\/td><td>PS19 I\/O check, sensor check<\/td><td>MFPB CN23E-2 (ON)<\/td><td>27-C<\/td><\/tr><tr><td>4<\/td><td>CL2 operation check<\/td><td>MFPB CN23E-16 (ON)<\/td><td>28-C<\/td><\/tr><tr><td>5<\/td><td>M132 operation check<\/td><td>PCCB CN5-9 to 16<\/td><td>PC-410 4-J<\/td><\/tr><tr><td>6<\/td><td>M1 operation check<\/td><td>MFPB CN8E-3 (REM)MFPB CN8E-6 (FGP)<\/td><td>2-C<\/td><\/tr><tr><td>7<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561323275.html\">Replace MFPB.<\/a> (Part# A9HJH02102)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>8<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/44730562674580836107.html\">Replace PCCB.<\/a> (Part# A2XMH00301)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4575975819.html\">bizhub 368\/308<\/a>)<\/li><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/44916940914585723787.html\">PC-410<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4565850251.html\">K.1.10.2<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents JAM type Misfeed at vertical transport section (tray 3) JAM code 20-21 JAM detection timing &lt;When PC-110 or PC-210 is installed>The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-21-bizhub-368-308\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;20-21 (bizhub 368\/308)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[644],"epkb_post_type_1_tag":[],"class_list":["post-5108","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-20-368-308-jam-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5108"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5108\/revisions"}],"predecessor-version":[{"id":5109,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5108\/revisions\/5109"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5108"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=5108"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=5108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}