{"id":5124,"date":"2019-06-06T13:33:10","date_gmt":"2019-06-06T13:33:10","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=5124"},"modified":"2023-12-21T18:32:50","modified_gmt":"2023-12-21T18:32:50","slug":"32-01-bizhub-368-308","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=32-01-bizhub-368-308","title":{"rendered":"32-01 (bizhub 368\/308)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>JAM type<\/td><td>Misfeed at fusing\/paper exit section<\/td><\/tr><tr><td>JAM code<\/td><td>32-01<\/td><\/tr><tr><td>JAM detection timing<\/td><td>The ADU paper passage sensor 1 (PS40) is not turned ON (unblocked) even after the lapse of a given period of time after the reverse sequence is started.<\/td><td><\/td><\/tr><tr><td>&#8211;<\/td><td>Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr><tr><td>&#8211;<\/td><td>Paper jam of a sheet of paper left at the exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr><tr><td>Misfeed processing location<\/td><td>Right door<\/td><\/tr><tr><td>Relevant parts<\/td><td>\u2022 Fusing motor (M3) <br>\u2022 Reverse motor (M4) <br>\u2022 ADU transport motor 1 (M5) <br>\u2022 Paper exit clutch (CL8) <br>\u2022 Fusing loop sensor (PS2) <br>\u2022 Paper exit sensor (PS3) <br>\u2022 ADU paper passage sensor 1 (PS40) <br>\u2022 Gate switch solenoid (SD3) <br>\u2022 Front side board (FRB) <br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><th>Step<\/th><th>Action<\/th><th>Control signal<\/th><th>Location of electrical component<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/37463415154585373195.html\">Initial check items<\/a><\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>PS2 I\/O check, sensor check<\/td><td>MFPB CN17E-16 (ON)<\/td><td>5-C<\/td><\/tr><tr><td>3<\/td><td>PS3 I\/O check, sensor check<\/td><td>MFPB CN17E-7 (ON)<\/td><td>5-C<\/td><\/tr><tr><td>4<\/td><td>PS40 I\/O check, sensor check<\/td><td>MFPB CN17E-10 (ON)<\/td><td>5-C<\/td><\/tr><tr><td>5<\/td><td>SD3 operation check<\/td><td>MFPB CN15EA-10 (ON)<\/td><td>7-C<\/td><\/tr><tr><td>6<\/td><td>M3 operation check<\/td><td>MFPB CN8E-9 (REM)MFPB CN8E-12 (FGP)<\/td><td>2-C<\/td><\/tr><tr><td>7<\/td><td>M4 operation check<\/td><td>MFPB CN15EA-1 to 4<\/td><td>6-C<\/td><\/tr><tr><td>8<\/td><td>M5 operation check<\/td><td>MFPB CN17E-1 to 4<\/td><td>4-C<\/td><\/tr><tr><td>9<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/44707840114580350731.html\">Replace FRB.<\/a> (Part# A9HJH00501)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>10<\/td><td>MFPB ICP3E conduction check<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>11<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561323275.html\">Replace MFPB.<\/a> (Part# A9HJH02102)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4575975819.html\">bizhub 368\/308<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4566019211.html\">K.1.12.2<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents JAM type Misfeed at fusing\/paper exit section JAM code 32-01 JAM detection timing The ADU paper passage sensor 1 (PS40) is not turned ON (unblocked) even after the lapse of a given period of time after the reverse sequence is started. &#8211; Paper jam of a sheet of paper left at the exit section &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=32-01-bizhub-368-308\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;32-01 (bizhub 368\/308)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[648],"epkb_post_type_1_tag":[],"class_list":["post-5124","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-32-368-308-jam-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5124"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5124\/revisions"}],"predecessor-version":[{"id":5125,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5124\/revisions\/5125"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5124"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=5124"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=5124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}