{"id":5482,"date":"2019-06-10T20:09:15","date_gmt":"2019-06-10T20:09:15","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=5482"},"modified":"2023-12-21T18:10:11","modified_gmt":"2023-12-21T18:10:11","slug":"c265b-bizhub-558-458","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c265b-bizhub-558-458","title":{"rendered":"C265B (bizhub 558\/458)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C265B: Main backup media access error 2<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>\u2022 The re-written data, which has been read out, checked and founded as error, is read out again and found as error.&nbsp;<br>\u2022 The error was found when reading out the counter value.&nbsp;<br>\u2022 The main body detects that the EEPROM is not mounted.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>\u2013<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 EEPROM2 (EEPROM\/2)<br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Make sure that EEPROM\/1 and EEPROM\/2 are mounted in their respective correct positions.<\/li><li>Check to see if the EEPROM is mounted in a reverse direction.<\/li><li>Check the connector from MFPB to EEPROM for proper connection and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561640587.html\">Replace MFPB.<\/a>&nbsp;(558 Part# A9HGH02102 \/ 458 Part# A9HHH02102)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561647627.html\">Replace EEPROM\/1 and EEPROM\/2.<\/a>&nbsp;(V864800107 \u2013 2pcs)<\/li><li>1. Replace the current EEPROM with a new one.<\/li><li>2. Replace the following components with new ones.<\/li><li>When the transfer belt unit and the fusing unit have been replaced with new ones, perform [<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4563556491.html#4E65772052656C65617365\">New Release<\/a>] in the service mode. When the transfer roller has been replaced with a new one, perform [<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4563556491.html#436F756E74657220636C656172\">Counter clear<\/a>].<ul><li>Developing unit (Part# A9C803D)<\/li><li>Drum unit (Part# A9C803D)<\/li><li>Toner cartridge (Part# A9E8030)<\/li><li>Transfer belt unit (Part# A9E8030)<\/li><li>Fusing unit (558 Part# A9E8030 \/ 458 Part# A79MR70200)<\/li><li>Transfer roller (Part# A61DR70022)<\/li><li>Feed roller (Part# A61DR70022), pick-up roller (Part# A61DR70022), separation roller (including options) (Part# A61DR70022)<\/li><\/ul><\/li><li>3. Turn ON the main power switch and check to see that warm-up is started.<\/li><li>Make sure that malfunction codes other than C2650 or improper IU\/TC placement is not detected.<\/li><li>4. Make the specified readjustments.<\/li><li>If the above actions do not solve the problem, contact KM.<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4570113547.html\">K.3.11.8<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C265B: Main backup media access error 2 Rank C Trouble detection condition \u2022 The re-written data, which has been read out, checked and founded as error, is read out again and found as error.&nbsp;\u2022 The error was found when reading out the counter value.&nbsp;\u2022 The main body detects that the EEPROM is &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c265b-bizhub-558-458\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C265B (bizhub 558\/458)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[605],"epkb_post_type_1_tag":[],"class_list":["post-5482","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-558-458-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5482"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5482\/revisions"}],"predecessor-version":[{"id":5483,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5482\/revisions\/5483"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5482"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=5482"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=5482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}