{"id":5714,"date":"2019-06-11T19:35:18","date_gmt":"2019-06-11T19:35:18","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=5714"},"modified":"2023-12-21T17:58:05","modified_gmt":"2023-12-21T17:58:05","slug":"c392a-bizhub-558-458","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c392a-bizhub-558-458","title":{"rendered":"C392A (bizhub 558\/458)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C392A: Heating roller temperature sensor contamination (Main of the heating side) (bizhub 558)<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>During waiting after a predetermined period of time after the warm-up stage terminates, the temperature detected by the heating roller thermostat3 (TH3) exceeds that detected by the heating roller temperature sensor 1 (TEMS\/1) above a predetermined temperature, and this state continues for a predetermined period of time.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Fusing unit<br>\u2022 Heating roller temperature sensor 1 (TEMS\/1) <br>\u2022 Heating roller thermistor 3 (TH3) <br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Wipe the TEMS\/1 clean of dirt if any.<\/li><li>&lt;Cleaning procedure&gt;<ul><li>Clear away a dirt or a foreign object on the sensor with a cotton swab.<\/li><li>When a dirt is left even if you cleaned the sensor by above procedure, clear away a dirt or a foreign object on the sensor using a cotton swab dampened with the alcohol. And, wipe off the sensor with a dry cotton swab afterwards.<\/li><\/ul><\/li><li>Check the TEMS\/1 for installed position and proper connector connection.<\/li><li>Check the connection of the fusing unit.<\/li><li>Check the fusing unit-MFPB CN22E for proper connection and correct or change as necessary.<\/li><li>Check the connector between TEMS\/1-relay CN109-MFPB CN15E for proper connection and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561049867.html\">Replace the fusing unit.<\/a> (558 Part# A9E8030 \/ 458 Part# A79MR70200)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561640587.html\">Replace MFPB.<\/a> (558 Part# A9HGH02102 \/ 458 Part# A9HHH02102)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4570589195.html\">K.3.13.10<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C392A: Heating roller temperature sensor contamination (Main of the heating side) (bizhub 558) Rank C Trouble detection condition During waiting after a predetermined period of time after the warm-up stage terminates, the temperature detected by the heating roller thermostat3 (TH3) exceeds that detected by the heating roller temperature sensor 1 (TEMS\/1) above &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c392a-bizhub-558-458\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C392A (bizhub 558\/458)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[606],"epkb_post_type_1_tag":[],"class_list":["post-5714","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c3-558-458-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5714"}],"version-history":[{"count":2,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5714\/revisions"}],"predecessor-version":[{"id":5717,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/5714\/revisions\/5717"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5714"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=5714"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=5714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}