{"id":6410,"date":"2019-06-17T20:08:40","date_gmt":"2019-06-17T20:08:40","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=6410"},"modified":"2023-12-21T17:29:14","modified_gmt":"2023-12-21T17:29:14","slug":"cd313-958-808","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd313-958-808","title":{"rendered":"CD313 (958\/808)"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>CD313: TPM key data error<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>A fault occurs in the TPM key data.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\"> Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Touch [Recover Data] displayed at the lower right portion on the trouble screen.<\/li><li>A screen confirming whether to recover data appears.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub958\/Images\/png\/3721031051__en-US__Web.png\" alt=\"\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\"><li>Select [Yes].<\/li><li>The screen will be shifted to the data restoration screen to perform data restoration.<\/li><li>NOTE <ul><li><strong>When the restoration is performed in a short time, data restoration screen may not be displayed.<\/strong> <\/li><\/ul><\/li><li>Check the message which indicates that the data restoration was successfully conducted. Turn OFF the main power switch and turn it ON again more than 10 seconds after.<\/li><li>NOTE <ul><li><strong>In case it failed to restore data, return to the trouble code screen.<\/strong> <\/li><\/ul><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub958\/en-US\/3736581259.html\">Replace the current MFPB with a new one.\u00a0<\/a>  (Part# A796H02015)<\/li><\/ol>\n\n\n\n<p>NOTE <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Nonvolatile data backup will be automatically performed every hour. Backup can also be performed manually with the following setting. [Service Mode] -&gt; [Enhanced Security] -&gt; [<\/strong>Memory Data Backup<strong>] <\/strong><\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub958\/en-US\/3752037899.html\">K.3.17.24. <\/a>(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type CD313: TPM key data error Rank C Trouble detection condition A fault occurs in the TPM key data. Trouble isolation &#8211; Relevant electrical parts &#8211; Procedure Touch [Recover Data] displayed at the lower right portion on the trouble screen. A screen confirming whether to recover data appears. Select [Yes]. The screen will &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd313-958-808\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CD313 (958\/808)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[691],"epkb_post_type_1_tag":[],"class_list":["post-6410","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cd-958-808-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6410"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6410\/revisions"}],"predecessor-version":[{"id":12521,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6410\/revisions\/12521"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6410"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=6410"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=6410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}