{"id":6415,"date":"2019-06-17T20:13:49","date_gmt":"2019-06-17T20:13:49","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=6415"},"modified":"2023-12-21T17:29:14","modified_gmt":"2023-12-21T17:29:14","slug":"c2257-bizhub-958-808","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2257-bizhub-958-808","title":{"rendered":"C2257 (bizhub 958\/808)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C2257: Cleaning brush motor&#8217;s failure to turn<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Transfer belt unit (cleaner unit) <br>\u2022 Cleaning brush motor (M38) <br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between M38-MFPB CN21E for proper connection and correct as necessary.<\/li><li>Check the connector of M38 for proper drive coupling and correct as necessary.<\/li><li>Check the cleaner unit gear of the transfer belt unit for rotation and correct any faulty rotation.<\/li><li>M38 operation check<ul><li>Control signal: MFPB CN21E-1 to 7<\/li><li>Location of electrical component: 11-K<\/li><\/ul><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub958\/en-US\/3736861323.html\">Replace M38.<\/a> (Part# A796M10001)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub958\/en-US\/3734169739.html\">Replace the transfer belt unit.<\/a> (Part# A795R71400)<\/li><li>MFPB F5E conduction check<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub958\/en-US\/3736581259.html\">Replace MFPB.<\/a> (Part# A796H02003)<\/li><\/ol>\n\n\n\n<p>NOTICE<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub958\/en-US\/3754645387.html\">bizhub 958\/808\/758, bizhub PRO 958<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub958\/en-US\/3749462795.html\">K.3.8.6<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C2257: Cleaning brush motor&#8217;s failure to turn Rank B Trouble detection condition The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. Trouble isolation &#8211; Relevant electrical parts \u2022 Transfer belt unit (cleaner unit) \u2022 Cleaning brush motor (M38) \u2022 MFP board (MFPB) &nbsp;Procedure &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2257-bizhub-958-808\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C2257 (bizhub 958\/808)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[682],"epkb_post_type_1_tag":[],"class_list":["post-6415","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-958-808-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6415"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6415\/revisions"}],"predecessor-version":[{"id":6417,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6415\/revisions\/6417"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6415"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=6415"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=6415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}