{"id":658,"date":"2019-04-25T16:42:48","date_gmt":"2019-04-25T16:42:48","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=658"},"modified":"2023-12-27T18:15:45","modified_gmt":"2023-12-27T18:15:45","slug":"c7132-bizhub-c360i-c300i-c250i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c7132-bizhub-c360i-c300i-c250i","title":{"rendered":"C7132 (bizhub C360i\/C300i\/C250i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C7132: Toner cartridge motor\/CK failure<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>After starting the motor, an error is detected for the malfunction detection signal.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Toner cartridge motor\/CK (M25) <br>\u2022 Expansion control board (EXCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between M25-EXCB CN11EX for proper connection and correct as necessary.<\/li><li>Check the connector of M25 for proper drive coupling and correct as necessary.<\/li><li>M25 conduction check.<ul><li>Control signal: EXCB CN11EX-1 to 4<\/li><li>Location of electrical component: 4-P<\/li><\/ul><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6355733643.html\">Replace M25<\/a>. (Part# A7PUM10700)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6355340427.html\">Replace EXCB<\/a>. (Part# AA2JH00500)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/7366756363.html\">L.3.13.6<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C7132: Toner cartridge motor\/CK failure Rank C Trouble detection condition After starting the motor, an error is detected for the malfunction detection signal. Trouble isolation &#8211; Relevant electrical parts \u2022 Toner cartridge motor\/CK (M25) \u2022 Expansion control board (EXCB) Procedure Check the connector between M25-EXCB CN11EX for proper connection and correct as &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c7132-bizhub-c360i-c300i-c250i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C7132 (bizhub C360i\/C300i\/C250i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[942],"epkb_post_type_1_tag":[],"class_list":["post-658","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c7-c360i-c300i-c250i"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/658","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=658"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/658\/revisions"}],"predecessor-version":[{"id":8906,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/658\/revisions\/8906"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=658"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=658"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}