{"id":6724,"date":"2019-06-19T15:47:20","date_gmt":"2019-06-19T15:47:20","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=6724"},"modified":"2023-12-21T16:33:52","modified_gmt":"2023-12-21T16:33:52","slug":"c3731-bizhub-958-808","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3731-bizhub-958-808","title":{"rendered":"C3731  (bizhub 958\/808)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C3731: Fusing abnormally high temperature (Hard protector)<\/td><\/tr><tr><td>Rank<\/td><td>A<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>An abnormally high temperature of the hard protector signal is detected.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Fusing unit <br>\u2022  Fusing belt temperature sensor\/1 (TEMS1) (bizhub 958, bizhub PRO 958) <br>\u2022  Heating roller temperature sensor\/1 (TEMS1) (bizhub 808\/758) <br>\u2022  Fusing belt temperature sensor\/2 (TEMS2) (bizhub 958, bizhub PRO 958) <br>\u2022  Heating roller temperature sensor\/2 (TEMS2) (bizhub 808\/758) <br>\u2022  Fusing belt temperature sensor\/3 (TEMS3) (bizhub 958, bizhub PRO 958) <br>\u2022  Heating roller temperature sensor\/3 (TEMS3) (bizhub 808\/758) <br>\u2022  Pressure roller thermistor\/2 (TH3) <br>\u2022  MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the fusing unit for correct installation (whether it is secured in position).<\/li><li>Check the open\/close operation of the upper right door.<\/li><li>Check the fusing unit-MFPB CN30E for proper connection and correct or change as necessary.<\/li><li>Check the connector between TEMS1, TEMS2, TEMS3-relay CN512-MFPB CN29E for proper connection and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub958\/en-US\/3734514699.html\">Replace the fusing unit.<\/a> ( A796R71422 )<\/li><li>Replace <a href=\"https:\/\/www.mykonicaminolta.com\/wps\/wcm\/myconnect\/mkm\/446c61ae-a2e4-4daa-8076-52d1a88b5a0d\/bizhub958PartsManual.pdf?MOD=AJPERES&amp;CONVERT_TO=url&amp;CVID=ms8MpMf\">TEMS1, TEMS2, TEMS3<\/a>. (A796M50000)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub958\/en-US\/3736581259.html\">\u00a0Replace MFPB.<\/a> ( A796H02003)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p>(Link to the Field Service Manual) <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub958\/en-US\/3749955595.html\">K.3.9.12.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C3731: Fusing abnormally high temperature (Hard protector) Rank A Trouble detection condition An abnormally high temperature of the hard protector signal is detected. Trouble isolation &#8211; Relevant electrical parts \u2022 Fusing unit \u2022 Fusing belt temperature sensor\/1 (TEMS1) (bizhub 958, bizhub PRO 958) \u2022 Heating roller temperature sensor\/1 (TEMS1) (bizhub 808\/758) \u2022 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3731-bizhub-958-808\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C3731  (bizhub 958\/808)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[683],"epkb_post_type_1_tag":[],"class_list":["post-6724","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c3-958-808-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6724"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6724\/revisions"}],"predecessor-version":[{"id":6742,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6724\/revisions\/6742"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6724"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=6724"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=6724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}