{"id":6850,"date":"2019-06-19T18:47:08","date_gmt":"2019-06-19T18:47:08","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=6850"},"modified":"2023-12-21T16:32:46","modified_gmt":"2023-12-21T16:32:46","slug":"c0104-bizhub-c4050i-c3350i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c0104-bizhub-c4050i-c3350i","title":{"rendered":"C0104 (bizhub C4050i\/C3350i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C0104: Tray 3 drive motor malfunction (When PF-P20 or PF-P21 is installed)&nbsp;(bizhub C4050i only)<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>Tray 3<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>&lt;When PF-P20 or PF-P21 is installed> <br>\u2022 Tray 3 drive motor (M1\/3) <br>\u2022 Tray 3 PC control board (PCCB\/3) <br>\u2022 CPU board (CPUB) <br>\u2022 Base board (BASEB) <\/td><td><\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between M1\/3-PCCB\/3 CN4 for proper connection and correct as necessary.<\/li><li>Check the connector between PCCB\/3 CN1-relay CN2PC-PCCB\/2 CN2 for proper connection and correct as necessary.<\/li><li>Check the connector between PCCB\/2 CN1-relay CN24-BASEB CN21E for proper connection and correct as necessary.<\/li><li>Check the connector of M1\/3 for proper drive coupling and correct as necessary.<\/li><li>Check CPUB for proper installation and correct as necessary.<\/li><li>M1\/3 load check<ul><li>Check code: 28<\/li><li>Multi code: 3, 4<\/li><li>Control signal: PCCB\/3 CN4-1 to 7<\/li><li>Location of electrical component: 18-P<\/li><\/ul><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4050iService\/en-US\/7417091339.html\">Replace M1\/3.<\/a> (Part# A011M10001)<\/li><li>PCCB\/3 F1 and F2 conduction check<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4050iService\/en-US\/7417077771.html\">Replace PCCB\/3.<\/a> (Part# AAJUH00100)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4050iService\/en-US\/7408636555.html\">Replace CPUB.<\/a> (Part# A93EH01004)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4050iService\/en-US\/7408577675.html\">Replace BASEB.<\/a> (Part# A93EH02007)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4050iService\/en-US\/7397915531.html\">L.3.6.2<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C0104: Tray 3 drive motor malfunction (When PF-P20 or PF-P21 is installed)&nbsp;(bizhub C4050i only) Rank B Trouble detection condition The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. Trouble isolation Tray 3 Relevant electrical parts &lt;When PF-P20 or PF-P21 is installed> \u2022 Tray &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c0104-bizhub-c4050i-c3350i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C0104 (bizhub C4050i\/C3350i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[978],"epkb_post_type_1_tag":[],"class_list":["post-6850","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c0-c4050i-c3350i-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6850","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6850"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6850\/revisions"}],"predecessor-version":[{"id":6852,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/6850\/revisions\/6852"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6850"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=6850"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=6850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}