{"id":7235,"date":"2019-06-20T16:24:53","date_gmt":"2019-06-20T16:24:53","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=7235"},"modified":"2023-12-21T16:27:51","modified_gmt":"2023-12-21T16:27:51","slug":"32-31-bizhub-c4050i-c3350i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=32-31-bizhub-c4050i-c3350i","title":{"rendered":"32-31 (bizhub C4050i\/C3350i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>JAM type<\/td><td>Misfeed at paper exit section<\/td><\/tr><tr><td>JAM code<\/td><td>32-31<\/td><\/tr><tr><td>JAM detection timing<\/td><td>The paper exit sensor (PS13) is turned OFF (blocked) before the trailing edge of the paper moves past the fusing pad.<\/td><\/tr><tr><td>\u2013<\/td><td>Paper jam of a sheet of paper left at the paper exit section results, if the paper exit sensor (PS13) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr><tr><td>\u2013<\/td><td>Paper jam of a sheet of paper left at the paper exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr><tr><td>Misfeed processing location<\/td><td>Right door<\/td><\/tr><tr><td>Relevant parts<\/td><td>\u2022 Fusing motor (M3)&nbsp;<br>\u2022 Fusing loop sensor (PS10)&nbsp;<br>\u2022 Paper exit sensor (PS13)&nbsp;<br>\u2022 Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><th>Step<\/th><th>Action<\/th><th>Control signal<\/th><th>Location of electrical component<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4050iService\/en-US\/6369798795.html\">Initial check items<\/a><\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>2<\/td><td>PS10 I\/O check, sensor check<\/td><td>BASEB CN23E-9 (ON)<\/td><td>9-K<\/td><\/tr><tr><td>3<\/td><td>PS13 I\/O check, sensor check<\/td><td>BASEB CN16E-3 (ON)<\/td><td>11-K<\/td><\/tr><tr><td>4<\/td><td>M3 load checkCheck code: 45Multi code: 1, 2, 3<\/td><td>BASEB CN17E-6 to 10<\/td><td>1-C<\/td><\/tr><tr><td>5<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4050iService\/en-US\/7408577675.html\">Replace BASEB.<\/a>&nbsp;(Part# A93EH02007)<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4050iService\/en-US\/7397557643.html\">L.1.7.2<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents JAM type Misfeed at paper exit section JAM code 32-31 JAM detection timing The paper exit sensor (PS13) is turned OFF (blocked) before the trailing edge of the paper moves past the fusing pad. \u2013 Paper jam of a sheet of paper left at the paper exit section results, if the paper exit sensor &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=32-31-bizhub-c4050i-c3350i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;32-31 (bizhub C4050i\/C3350i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[702],"epkb_post_type_1_tag":[],"class_list":["post-7235","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-32-c4050i-c3350i"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/7235","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7235"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/7235\/revisions"}],"predecessor-version":[{"id":7237,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/7235\/revisions\/7237"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7235"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=7235"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=7235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}