{"id":7723,"date":"2019-06-21T20:42:15","date_gmt":"2019-06-21T20:42:15","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=7723"},"modified":"2023-12-21T15:47:33","modified_gmt":"2023-12-21T15:47:33","slug":"c5701-bizhub-c4000i-c3300i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5701-bizhub-c4000i-c3300i","title":{"rendered":"C5701 (bizhub C4000i\/C3300i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C5701: Power supply malfunction<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>A condition is detected in which no power is being supplied to the base board (BASEB).<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Front door sensor (PS1) <br>\u2022 Right door sensor (PS2) <br>\u2022 Front door switch (SW2) <br>\u2022 Right door switch (SW5) <br>\u2022 DC power supply (DCPS) <br>\u2022 CPU board (CPUB) <br>\u2022 Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between PS1, PS2-BASEB CN16E for proper connection and correct as necessary.<\/li><li>Check the connector between SW2, SW5-relay CN36-DCPS CN3 for proper connection and correct as necessary.<\/li><li>Check the connector between DCPS CN4-BASEB CN3E for proper connection and correct as necessary.<\/li><li>Check the connector between DCPS CN6-BASEB CN1E for proper connection and correct as necessary.<\/li><li>Check CPUB for proper installation and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4000iService\/en-US\/7408636555.html\">Replace CPUB.<\/a> (Part# AAJRH01005)<\/li><li>BASEB F5E conduction check<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4000iService\/en-US\/7408577675.html\">Replace BASEB.<\/a> (Part# AAJRH02005)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4000iService\/en-US\/7408647563.html\">Replace DCPS.<\/a> (Part# AAJRR70600)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4000iService\/en-US\/7406136331.html\">L.3.10.10<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C5701: Power supply malfunction Rank C Trouble detection condition A condition is detected in which no power is being supplied to the base board (BASEB). Trouble isolation &#8211; Relevant electrical parts \u2022 Front door sensor (PS1) \u2022 Right door sensor (PS2) \u2022 Front door switch (SW2) \u2022 Right door switch (SW5) \u2022 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5701-bizhub-c4000i-c3300i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C5701 (bizhub C4000i\/C3300i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[987],"epkb_post_type_1_tag":[],"class_list":["post-7723","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c5-c4000i-c3300i"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/7723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7723"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/7723\/revisions"}],"predecessor-version":[{"id":7724,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/7723\/revisions\/7724"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7723"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=7723"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=7723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}