{"id":778,"date":"2019-04-26T21:46:28","date_gmt":"2019-04-26T21:46:28","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=778"},"modified":"2023-12-27T18:07:21","modified_gmt":"2023-12-27T18:07:21","slug":"c9404-bizhub-c360i-c300i-c250i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c9404-bizhub-c360i-c300i-c250i","title":{"rendered":"C9404 (bizhub C360i\/C300i\/C250i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td> C9404: CIS LED lighting abnormally (When&nbsp;DF-714&nbsp;is installed) <\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td> After a scan job is completed, the machine detected that the average output of the CIS LED is greater than the specified value. <\/td><\/tr><tr><td>Trouble isolation<\/td><td>Scanner<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 CIS cableCIS module (CIS)&nbsp;<br>\u2022 CIS power supply (CISPU)&nbsp;<br>\u2022 CPU board (CPUB)&nbsp;<br>\u2022 Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the back side scanning shading shaft for any stain, and clean up it as necessary.<\/li><li>Check that the bushing of the back side glass cleaning roller unit is on the standby position.<\/li><li>Correct the harness connection between CIS J221-BASEB CN5 if faulty.<\/li><li>Correct the harness connection between CIS J222-CISPU J2 if faulty.<\/li><li>Check CPUB for proper installation and correct as necessary.<\/li><li>Measure the voltage of CISPU J1-1.<ul><li>Control signal: CISPU J1-1 (DC12V)<\/li><li>Location of electrical component:&nbsp;DF-714&nbsp;5-B<\/li><\/ul><\/li><li>Measure the voltage of CIS J222-1, J222-2 and J222-5.<ul><li>Control signal: CIS J222-1 (DC5V), CIS J222-2 (DC5V), CIS J222-5 (DC12V)<\/li><li>Location of electrical component:&nbsp;DF-714&nbsp;6-B<\/li><\/ul><\/li><li>For any abnormality in the measurement result,&nbsp;<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6224701323.html\">replace the CIS cable<\/a>.<\/li><li>CIS F1 or F2conduction check<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6224598923.html\">Replace CIS<\/a>. (Part# AAMNM70000)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6224623499.html\">Replace CISPU<\/a>. (Part# A3CEPP4Y00)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/7343756427.html\">Replace CPUB<\/a>. (Part# AA2JH02N06)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6355451147.html\">Replace BASEB<\/a>. (Part# AA2JH02005)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6376666123.html\">L.3.15.2<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C9404: CIS LED lighting abnormally (When&nbsp;DF-714&nbsp;is installed) Rank B Trouble detection condition After a scan job is completed, the machine detected that the average output of the CIS LED is greater than the specified value. Trouble isolation Scanner Relevant electrical parts \u2022 CIS cableCIS module (CIS)&nbsp;\u2022 CIS power supply (CISPU)&nbsp;\u2022 CPU board &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c9404-bizhub-c360i-c300i-c250i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C9404 (bizhub C360i\/C300i\/C250i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[944],"epkb_post_type_1_tag":[],"class_list":["post-778","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c9-c360i-c300i-c250i-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/778","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=778"}],"version-history":[{"count":2,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/778\/revisions"}],"predecessor-version":[{"id":8888,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/778\/revisions\/8888"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=778"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=778"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}