{"id":8032,"date":"2019-06-24T19:11:58","date_gmt":"2019-06-24T19:11:58","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=8032"},"modified":"2023-12-21T15:38:20","modified_gmt":"2023-12-21T15:38:20","slug":"c2a21-bizhub-c4000i-c3300i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a21-bizhub-c4000i-c3300i","title":{"rendered":"C2A21 (bizhub C4000i\/C3300i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C2A21: Toner cartridge\/C new release failure<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>The status with the new unit is not cleared after the new toner cartridge is set.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Toner cartridge\/C,M,Y,K <br>\u2022 CPU board (CPUB) <br>\u2022 Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Reinstall the toner cartridge.<\/li><li>Clean the connection between the toner cartridge and the main body if dirty.<\/li><li>Check the connector between the toner cartridge\/C-relay CN102-BASEB CN11E for proper connection and correct as necessary.<\/li><li>Check CPUB for proper installation and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4000iService\/en-US\/6351191563.html\">Replace the corresponding toner cartridge.<\/a> (C Part# AAJW431, M Part# AAJW331, Y Part# AAJW231 , K Part# AAJW131)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4000iService\/en-US\/7408636555.html\">Replace CPUB.<\/a> (C4000i Part# Part# AAJRH01005 \/ C3300i Part# AAJTH01005)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4000iService\/en-US\/7408577675.html\">Replace BASEB.<\/a> (Part# AAJRH02005)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4000iService\/en-US\/7398126219.html\">L.3.7.10<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C2A21: Toner cartridge\/C new release failure Rank C Trouble detection condition The status with the new unit is not cleared after the new toner cartridge is set. Trouble isolation &#8211; Relevant electrical parts \u2022 Toner cartridge\/C,M,Y,K \u2022 CPU board (CPUB) \u2022 Base board (BASEB) Procedure Reinstall the toner cartridge. Clean the connection &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a21-bizhub-c4000i-c3300i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C2A21 (bizhub C4000i\/C3300i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[989],"epkb_post_type_1_tag":[],"class_list":["post-8032","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-c4000i-c3300i"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/8032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8032"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/8032\/revisions"}],"predecessor-version":[{"id":8033,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/8032\/revisions\/8033"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8032"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=8032"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=8032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}