{"id":8338,"date":"2019-06-25T20:13:45","date_gmt":"2019-06-25T20:13:45","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=8338"},"modified":"2023-12-21T15:34:19","modified_gmt":"2023-12-21T15:34:19","slug":"cd004-bizhub-364e-284e-224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd004-bizhub-364e-284e-224e","title":{"rendered":"CD004 (bizhub 364e\/284e\/224e)"},"content":{"rendered":"\n<p>Contents <\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>\nTrouble type<\/td><td>\nHard disk access error (connection \nfailure)<\/td><\/tr><tr><td>\nTrouble code<\/td><td>\nCD004<\/td><\/tr><tr><td>\nRank<\/td><td>\nC<\/td><\/tr><tr><td>\nDetection timing<\/td><td>\nUnable to communicate between the hard disk and MFP \nboard (MFPB).<\/td><\/tr><tr><td>\nTrouble isolation<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\nRelevant electrical parts<\/td><td>\n\n\nMFP board (MFPB)\n\nHard \ndisk\n<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>\n&nbsp;\n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n<table class=\"wp-block-table\"><thead><tr><td>\nStep<\/td><td>\nAction<\/td><td>\nControl signal<\/td><td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead><tbody><tr><td>\n1<\/td><td>\nCheck the connector between hard disk-MFPB PJ11 for \nproper connection and correct as necessary.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n2<\/td><td>\nReinstall the hard disk.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n3<\/td><td> <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001125588\/D0001125588.html\">Replace the hard disk.<\/a>HDD (Part# A2X0M72C00 , A161PP0100)<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n4<\/td><td> <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001125623\/D0001125623.html\">Replace MFPB.<\/a>MFPB (Part# A61FH02005)<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li> Link to the layout drawings for related parts by  each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001199048\/D0001199048.html\">S.83.  CC190, CD002, CD004, CD00F, CD020<\/a>)<\/li><\/ul>\n\n\n\n<p>\n\n\n\nDocument Information\n\n\nID\nD0001127988\nRevise ID\nR000003<\/p>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001127988\/D0001127988.html\">K.3.16.2<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type Hard disk access error (connection failure) Trouble code CD004 Rank C Detection timing Unable to communicate between the hard disk and MFP board (MFPB). Trouble isolation &#8211; Relevant electrical parts MFP board (MFPB) Hard disk &nbsp; (2)Procedure Step Action Control signal Location of electrical components 1 Check the connector between hard disk-MFPB &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd004-bizhub-364e-284e-224e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CD004 (bizhub 364e\/284e\/224e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[758],"epkb_post_type_1_tag":[],"class_list":["post-8338","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cd-364e-284e-224e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/8338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8338"}],"version-history":[{"count":4,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/8338\/revisions"}],"predecessor-version":[{"id":11787,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/8338\/revisions\/11787"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8338"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=8338"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=8338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}