{"id":8489,"date":"2019-06-26T17:34:09","date_gmt":"2019-06-26T17:34:09","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=8489"},"modified":"2023-12-21T15:34:19","modified_gmt":"2023-12-21T15:34:19","slug":"cd012-bizhub-364e-284e-224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd012-bizhub-364e-284e-224e","title":{"rendered":"CD012 (bizhub 364e\/284e\/224e)"},"content":{"rendered":"\n<p>Contents <\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>\nTrouble type<\/td><td>\nMount error due to hard disk being \nunformatted<\/td><\/tr><tr><td>\nTrouble code<\/td><td>\nCD012<\/td><\/tr><tr><td>\nRank<\/td><td>\nC<\/td><\/tr><tr><td>\nDetection timing<\/td><td> \u2022 The hard disk is not logically formatted  after the whole <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001126775\/D0001126775.html\">data in  the hard disk has been deleted by overwriting<\/a>.  <br> \u2022 The hard disk that has replaced an old one  is not logically formatted. <\/td><\/tr><tr><td>\nTrouble isolation<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\nRelevant electrical parts<\/td><td>\nHard \ndisk<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>\n&nbsp;\n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n<table class=\"wp-block-table\"><thead><tr><td>\nStep<\/td><td>\nAction<\/td><td>\nControl signal<\/td><td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead><tbody><tr><td>\n1<\/td><td> <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001127155\/D0001127155.html#sct_19\">Logically format<\/a> the hard disk and then <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001238200\/D0001238200.html\">upgrade the  firmware<\/a>.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n2<\/td><td> <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001125588\/D0001125588.html\">Replace the hard disk.<\/a>HDD (Part# A2X0M72C00 , A161PP0100)<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li> Link to the layout drawings for related parts by  each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001199050\/D0001199050.html\">S.85.  CD011, CD012, CD030, CD041 &#8211; CD04B<\/a>)<\/li><\/ul>\n\n\n\n<p>\n\n\n\nDocument Information\n\n\nID\nD0001170036\nRevise ID\nR000003<\/p>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001170036\/D0001170036.html\">K.3.16.5 <\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type Mount error due to hard disk being unformatted Trouble code CD012 Rank C Detection timing \u2022 The hard disk is not logically formatted after the whole data in the hard disk has been deleted by overwriting. \u2022 The hard disk that has replaced an old one is not logically formatted. Trouble isolation &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd012-bizhub-364e-284e-224e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CD012 (bizhub 364e\/284e\/224e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[758],"epkb_post_type_1_tag":[],"class_list":["post-8489","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cd-364e-284e-224e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/8489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8489"}],"version-history":[{"count":4,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/8489\/revisions"}],"predecessor-version":[{"id":11768,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/8489\/revisions\/11768"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8489"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=8489"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=8489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}