{"id":9003,"date":"2019-07-01T13:05:19","date_gmt":"2019-07-01T13:05:19","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=9003"},"modified":"2023-12-21T15:33:09","modified_gmt":"2023-12-21T15:33:09","slug":"11-02-bizhub-364e-284e-224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=11-02-bizhub-364e-284e-224e","title":{"rendered":"11-02 (bizhub 364e\/284e\/224e)"},"content":{"rendered":"\n<p>Contents<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>JAM type<\/td><td>Misfeed at tray 1 feed section<\/td><\/tr><tr><td>JAM code<\/td><td>11-02<\/td><\/tr><tr><td>Detection timing<\/td><td>For paper fed from the tray1, due to a delay in paper arrival, loop forming in front of the registration roller is not complete before the rise timing of the transport motor (M1).<\/td><\/tr><tr><td>\u2013<\/td><td>Tray 1 paper feed sensor (PS23) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr><tr><td>\u2013<\/td><td>In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened \/ closed or jam\/trouble reset is done, it is regarded as paper jam at tray 1 feed section.<\/td><\/tr><tr><td>Misfeed processing location<\/td><td>\u2022 Right door&nbsp;<br>\u2022 Tray 1<\/td><\/tr><tr><td>Relevant parts<\/td><td>\u2022 Transport motor (M1)&nbsp;<br>\u2022 Tray 1 paper feed clutch (CL3)&nbsp;<br>\u2022 Registration clutch (CL4)&nbsp;<br>\u2022 Registration sensor (PS1)&nbsp;<br>\u2022 Tray 1 paper feed sensor (PS23)&nbsp;<br>\u2022 Front side board (FRB)&nbsp;<br>\u2022 Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>&nbsp;(2)Procedure<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><td>Step<\/td><td>Action<\/td><td>Control signal<\/td><td>Location of electrical component<\/td><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001127628\/D0001127628.html\">Initial check items<\/a><\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>2<\/td><td>PS1 I\/O check, sensor check<\/td><td>FRB CN8-3 (ON)<\/td><td>4 to 5-L<\/td><\/tr><tr><td>3<\/td><td>PS23 I\/O check, sensor check<\/td><td>PRCB CN26-10 (ON)<\/td><td>8-C<\/td><\/tr><tr><td>4<\/td><td>CL3 operation check<\/td><td>PRCB CN26-8 (ON)<\/td><td>8-C<\/td><\/tr><tr><td>5<\/td><td>CL4 operation check<\/td><td>FRB CN8-7 (CL4_24V)<\/td><td>4-L<\/td><\/tr><tr><td>6<\/td><td>M1 operation check<\/td><td>PRCB CN31-2 (REM)PRCB CN31-5 (LOCK)<\/td><td>bizhub 364e 21-Jbizhub 284e 23-Jbizhub 224e 24-J<\/td><\/tr><tr><td>7<\/td><td>PRCB ICP5 conduction check<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>8<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001125611\/D0001125611.html\">Replace FRB<\/a>&nbsp;(Part# A61FH00500)<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>9<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001125617\/D0001125617.html\">Replace PRCB<\/a>&nbsp;(Part# A61FH00101)<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001128475\/D0001128475.html\">N.1. bizhub 364e\/284e\/224e<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001127634\/D0001127634.html\">K.1.6.2<\/a>\u00a0(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents JAM type Misfeed at tray 1 feed section JAM code 11-02 Detection timing For paper fed from the tray1, due to a delay in paper arrival, loop forming in front of the registration roller is not complete before the rise timing of the transport motor (M1). \u2013 Tray 1 paper feed sensor (PS23) is &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=11-02-bizhub-364e-284e-224e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;11-02 (bizhub 364e\/284e\/224e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[761],"epkb_post_type_1_tag":[],"class_list":["post-9003","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-10-364e-284e-224e"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/9003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9003"}],"version-history":[{"count":2,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/9003\/revisions"}],"predecessor-version":[{"id":9242,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/9003\/revisions\/9242"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9003"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=9003"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=9003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}