{"id":9210,"date":"2019-07-01T20:57:08","date_gmt":"2019-07-01T20:57:08","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=9210"},"modified":"2023-12-21T15:30:54","modified_gmt":"2023-12-21T15:30:54","slug":"c5372-bizhub-364e-284e-224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5372-bizhub-364e-284e-224e","title":{"rendered":"C5372 (bizhub 364e\/284e\/224e)"},"content":{"rendered":"\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>MFP control board CPU temperature failure<\/td><\/tr>
Trouble code<\/td>C5372<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Detection timing<\/td>Temperature failure of CPU on the MFP board was detected.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>\u2022 CPU cooling fan (FM14)
\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 (2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Reboot the machine.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check the connector between FM14-MFPB PJ20 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
3<\/td>Check the fan for possible overload and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
4<\/td>FM14 operation check<\/td>MFPB PJ20-1 to 2<\/td>1-V<\/td><\/tr>
5<\/td>Replace MFPB<\/a> (Part# A61FH02005)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n