{"id":9410,"date":"2019-07-02T16:25:27","date_gmt":"2019-07-02T16:25:27","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=9410"},"modified":"2023-12-21T15:30:06","modified_gmt":"2023-12-21T15:30:06","slug":"c3101-bizhub-364e-284e-224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3101-bizhub-364e-284e-224e","title":{"rendered":"C3101 – (bizhub 364e\/284e\/224e)"},"content":{"rendered":"\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Fusing roller separation failure<\/td><\/tr>
Trouble code<\/td>C3101<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Detection timing<\/td>\u2022 With the fusing roller being retracted, the fusing pressure home sensor (PS38) is not unblocked even after the specified period of time has passed after the fusing pressure motor (M11) started rotating.
\u2022 With the fusing roller being pressed, the fusing pressure home sensor (PS38) is not blocked even after the specified period of time has passed after the fusing pressure motor (M11) started rotating.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>\u2022 Fusing pressure motor (M11)
\u2022 Fusing pressure home sensor (PS38)
\u2022 Printer control board (PRCB)
\u2022 Fusing unit<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 (2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the connector between M11-PRCB CN13 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check the connector between fusing unit-relay CN98, CN99, CN104-PRCB CN5 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
3<\/td>PS38 I\/O check, sensor check<\/td>PRCB CN5-12 (ON)<\/td>26 to 27-C<\/td><\/tr>
4<\/td>M11 operation check<\/td>PRCB CN13-1 to 4<\/td>24-C<\/td><\/tr>
5<\/td>Replace M11<\/a> (Part# A02EM10400)<\/td>–<\/td>–<\/td><\/tr>
6<\/td>Replace the fusing unit<\/a> (Part# A161R71877)<\/td>–<\/td>–<\/td><\/tr>
7<\/td>Replace PRCB<\/a> (Part# A61FH00101)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n