{"id":942,"date":"2019-04-29T15:39:30","date_gmt":"2019-04-29T15:39:30","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=942"},"modified":"2023-12-27T18:05:54","modified_gmt":"2023-12-27T18:05:54","slug":"cd392-bizhub-c360i-c300i-c250i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd392-bizhub-c360i-c300i-c250i","title":{"rendered":"CD392 (bizhub C360i\/C300i\/C250i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>CD392: Nonvolatile data save error (EEPROM)<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>The backup board (ERB) is replaced with a new one.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>Backup board (ERB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Replace the following components with new ones.<\/li><li>Configure [New Release] in Service Mode before replacing the image transfer belt unit and the fusing unit. When the transfer roller has been replaced with a new one, perform [Counter clear].<ul><li>Developing unit\/Y (Part# AAV708D), M (Part# AAV70ED), C (Part# AAV70KD), K (Part# AAV703D)<\/li><li>Drum unit\/ Y+M+C (Part# AAV70TD) ,K (Part# AAV70RD) <\/li><li>Toner cartridge\/Y (Part# AAV8230), M (Part# AAV8330), C (Part# AAV8430), K (Part# AAV8130)<\/li><li>Transfer belt unit (Part# AA2JR73100)<\/li><li>Fusing unit (Part# AA2JR70300)<\/li><li>Transfer roller (Part# AA2JR72000)<\/li><li>Feed roller (Part# A64J564101), pick-up roller (Part# A64J564201), separation roller (Part# AA2J560000) (including options)<\/li><\/ul><\/li><li>Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li><li>Set the various setting values in the service mode again.<\/li><li>If the above actions do not solve the problem, contact KM.<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6378370443.html\">L.3.18.23<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type CD392: Nonvolatile data save error (EEPROM) Rank C Trouble detection condition The backup board (ERB) is replaced with a new one. Trouble isolation &#8211; Relevant electrical parts Backup board (ERB) Procedure Replace the following components with new ones. Configure [New Release] in Service Mode before replacing the image transfer belt unit and &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd392-bizhub-c360i-c300i-c250i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CD392 (bizhub C360i\/C300i\/C250i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[948],"epkb_post_type_1_tag":[],"class_list":["post-942","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cd-c360i-c300i-c250i-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=942"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/942\/revisions"}],"predecessor-version":[{"id":8685,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/942\/revisions\/8685"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=942"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=942"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}