{"id":9525,"date":"2019-07-02T18:57:09","date_gmt":"2019-07-02T18:57:09","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=9525"},"modified":"2023-12-21T15:28:59","modified_gmt":"2023-12-21T15:28:59","slug":"cc164-bizhub-364e-284e-224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc164-bizhub-364e-284e-224e","title":{"rendered":"CC164 (bizhub 364e\/284e\/224e)"},"content":{"rendered":"\n

Contents <\/p>\n\n\n\n
\nTrouble type<\/td>\nROM contents error (MSC)<\/td><\/tr>
\nTrouble code<\/td>\nCC164<\/td><\/tr>
\nRank<\/td>\nC<\/td><\/tr>
\nDetection timing<\/td> \u2022 The wrong model of firmware is detected in the MFP board when the main power switch is turned ON.
\u2022 The machine type information (Machine, Type) registered to the machine differs from the actual machine type. <\/td><\/tr>
\nTrouble isolation<\/td>\n–<\/td><\/tr>
\nRelevant electrical parts<\/td> \u2022 Printer control board (PRCB)
\u2022 MFP board (MFPB) <\/td><\/tr><\/tbody><\/table>\n\n\n\n

\n \n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n
\nStep<\/td>\nAction<\/td>\nControl signal<\/td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead>
\n1<\/td>\nCheck the ROM version.<\/td>\n–<\/td>\n–<\/td><\/tr>
\n2<\/td> Check the machine type information registered and re-enter as necessary. For details the machine information, see J.2.4 Entering the machine type information<\/a>.<\/td>\n–<\/td>\n–<\/td><\/tr>
\n3<\/td> Rewrite the firmware.<\/a><\/td>\n–<\/td>\n–<\/td><\/tr>
\n4<\/td> Replace the corresponding board. (PRCB Part# A61FH00101), MFPB Part# A61FH02005)<\/td>\n–<\/td>\n–<\/td><\/tr>
\n5<\/td>\nIf the above actions do not solve the problem, \ncontact KM.<\/td>\n–<\/td>\n–<\/td><\/tr><\/tbody><\/table>\n\n\n\n