{"id":9590,"date":"2019-07-02T19:58:35","date_gmt":"2019-07-02T19:58:35","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=9590"},"modified":"2023-12-21T15:28:01","modified_gmt":"2023-12-21T15:28:01","slug":"cc213-bizhub-364e-284e-224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc213-bizhub-364e-284e-224e","title":{"rendered":"CC213 (bizhub 364e\/284e\/224e)"},"content":{"rendered":"\n<p>Contents <\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>\nTrouble type<\/td><td> \u2022 User registration error  <br> \u2022 Card information setting  error <\/td><\/tr><tr><td>\nTrouble code<\/td><td>\nCC213<\/td><\/tr><tr><td>\nRank<\/td><td>\nC<\/td><\/tr><tr><td>\nDetection timing<\/td><td> \u2022 IC card advanced settings data is not  correct when starting-up the authentication device.  <br> \u2022 Authentication information data is not  correct when starting-up the authentication device.  <br> \u2022 IC card advanced settings data is not  correct when setting the IC card advanced settings.  <br> \u2022 Authentication information data is not  correct when setting the IC card advanced settings.  <br> \u2022 IC card advanced settings data is not  correct when registering the authentication information.  <br> \u2022 Authentication information data is not  correct when registering the authentication information.  <br> \u2022 IC card advanced settings data is not  correct when editing the authentication information.  <br> \u2022 Authentication information data is not  correct when editing the authentication information. <\/td><\/tr><tr><td>\nTrouble isolation<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\nRelevant electrical parts<\/td><td> \u2022 MFP board (MFPB)  <br> \u2022 Authentication  device <\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>\n&nbsp;\n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n<table class=\"wp-block-table\"><thead><tr><td>\nStep<\/td><td>\nAction<\/td><td>\nControl signal<\/td><td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead><tbody><tr><td>\n1<\/td><td>\nCheck the USB cable for proper connection and \ncorrect as necessary.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n2<\/td><td>\nTurn OFF the main power switch, wait for 10 sec. or \nmore, and turn ON the main power switch.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n3<\/td><td>\nReset the authentication settings. (card type, IC \ncard advanced settings, and etc.)<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n4<\/td><td>\nRe-register the user authentication \ninformation.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li> Link to the layout drawings for related parts by  each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001199026\/D0001199026.html\">S.62.  C5372, C6901, C6902, C6903, CA051, CA052, CA053, CC170 &#8211; CC186, CC191 &#8211; CC214,  CC216, CD211, CD212, CD241, CD242, CD261, CD262, CD271, CD401 &#8211; CD413, CE001,  CE003 &#8211; CE305, CEEE1<\/a>)<\/li><\/ul>\n\n\n\n<p>\n\n\n\nDocument Information\n\n\nID\nD0001127980\nRevise ID\nR000003<\/p>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub364eService\/D0001127980\/D0001127980.html\">K.3.15.16<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type \u2022 User registration error \u2022 Card information setting error Trouble code CC213 Rank C Detection timing \u2022 IC card advanced settings data is not correct when starting-up the authentication device. \u2022 Authentication information data is not correct when starting-up the authentication device. \u2022 IC card advanced settings data is not correct when &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc213-bizhub-364e-284e-224e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CC213 (bizhub 364e\/284e\/224e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[757],"epkb_post_type_1_tag":[],"class_list":["post-9590","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cc-364e-284e-224e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/9590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9590"}],"version-history":[{"count":2,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/9590\/revisions"}],"predecessor-version":[{"id":11518,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/9590\/revisions\/11518"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9590"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=9590"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=9590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}