{"id":9603,"date":"2019-07-02T20:06:15","date_gmt":"2019-07-02T20:06:15","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=9603"},"modified":"2023-12-21T15:28:01","modified_gmt":"2023-12-21T15:28:01","slug":"cc216-bizhub-364e-284e-224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc216-bizhub-364e-284e-224e","title":{"rendered":"CC216 (bizhub 364e\/284e\/224e)"},"content":{"rendered":"\n

Contents <\/p>\n\n\n\n
\nTrouble type<\/td>\nAcquisition failure of the number of \ntrials\/Initialize error of number of authentication<\/td><\/tr>
\nTrouble code<\/td>\nCC216<\/td><\/tr>
\nRank<\/td>\nC<\/td><\/tr>
\nDetection timing<\/td>\nAn error occurred during user authentication using \noptional authentication unit AU-102.<\/td><\/tr>
\nTrouble isolation<\/td>\n–<\/td><\/tr>
\nRelevant electrical parts<\/td> \u2022 MFP board (MFPB)
\u2022 Authentication device <\/td><\/tr><\/tbody><\/table>\n\n\n\n

\n \n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n
\nStep<\/td>\nAction<\/td>\nControl signal<\/td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead>
\n1<\/td>\nCheck the USB cable for proper connection and \ncorrect as necessary.<\/td>\n–<\/td>\n–<\/td><\/tr>
\n2<\/td>\nTurn OFF the main power switch, wait for 10 sec. or \nmore, and turn ON the main power switch.<\/td>\n–<\/td>\n–<\/td><\/tr>
\n3<\/td>\nReset the number of authentication trials.<\/td>\n–<\/td>\n–<\/td><\/tr><\/tbody><\/table>\n\n\n\n