{"id":9640,"date":"2019-07-02T21:05:50","date_gmt":"2019-07-02T21:05:50","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=9640"},"modified":"2023-12-21T15:27:44","modified_gmt":"2023-12-21T15:27:44","slug":"c11a2-bizhub-364e-284e-224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c11a2-bizhub-364e-284e-224e","title":{"rendered":"C11A2 (bizhub 364e\/284e\/224e)"},"content":{"rendered":"\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Accommodation roller pressure\/ retraction malfunction<\/td><\/tr>
Trouble code<\/td>C11A2<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Detection timing<\/td><When FS-534 is installed>
The receiving roller retraction sensor (PS11) is not blocked or unblocked even after the set period of time has elapsed after the receiving roller retraction motor (M4) is turned ON. <\/td>		<\/td><\/tr>
Trouble isolation<\/td>Half-Fold\/Tri-Fold Center Stapling<\/td><\/tr>
Relevant electrical parts<\/td>\u2022 Receiving roller retraction motor (M4)
\u2022 Receiving roller retraction sensor (PS11)
\u2022 FS control board (FSCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 (2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the connector between M4-FSCB J4 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check the connector of M4 for proper drive coupling, and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
3<\/td>Check the connector between PS11-FSCB J4 for proper connection, and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
4<\/td>PS11 I\/O check, sensor check<\/td>FSCB J4<B>-16 (ON)<\/td>FS-534 13-C<\/td><\/tr>
5<\/td>M4 operation check<\/td>FSCB J4<A>-1 to 4<\/td>FS-534 11-C to D<\/td><\/tr>
6<\/td>Replace M4<\/a> (Part# A3EPPP5600)<\/td>–<\/td>–<\/td><\/tr>
7<\/td>Replace FSCB<\/a> (Part# A3EPPPBE01)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n