{"id":9982,"date":"2019-07-03T20:09:39","date_gmt":"2019-07-03T20:09:39","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=9982"},"modified":"2023-12-21T15:24:30","modified_gmt":"2023-12-21T15:24:30","slug":"cc172-bizhub-554e-454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc172-bizhub-554e-454e","title":{"rendered":"CC172 (bizhub 554e\/454e)"},"content":{"rendered":"\n

(1)Contents<\/p>\n\n\n\n
Trouble type<\/td>Dynamic link error during starting (AP2) <\/td><\/tr>
Trouble code<\/td>CC172<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Detection timing<\/td>A dynamic link error occurs in the program on the MFP board due to an insufficient memory space available, a ROM fault, or other reason when the main power switch is turned ON.<\/td><\/tr>
Trouble isolation<\/td>\u2013<\/td><\/tr>
Relevant electrical parts<\/td>MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 (2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>If the malfunction code CC172 has occurred, access [Service Mode] -> [System 2] -> [Image Controller Setting]<\/a> and check to see if Controller 1, Controller 2, Controller 3, or Others is set for [Image Controller Setting].If any of these is set, select Controller 0.<\/td>\u2013<\/td>\u2013<\/td><\/tr>
2<\/td>If the malfunction code \u201cC-C180\u201d has occurred, check to install the appropriate loadable device driver for an authentication unit which is installed to the MFP.When the appropriate loadable device driver is not installed, reinstall the appropriate loadable device driver<\/a>.<\/td>\u2013<\/td>\u2013<\/td><\/tr>
3<\/td>Replace MFPB<\/a> (Part# A61FH02005)<\/td>\u2013<\/td>\u2013<\/td><\/tr>
4<\/td>If the above actions do not solve the problem, contact KM.<\/td>\u2013<\/td>\u2013<\/td><\/tr><\/tbody><\/table>\n\n\n\n