How Can We Help?

10-04 (bizhub 658e/558e/458e)

You are here:

Contents

JAM typeMisfeed at manual bypass feed section
JAM code10-04
JAM detection timingThe leading edge of the paper is not turned ON the registration sensor/2 (PS72) even after the lapse of a given period of time after the manual bypass tray starts to feed paper. (bizhub 658e/558e only)
Misfeed processing locationRight door
Relevant parts• Transport motor (M1) (bizhub 558e/458e) 
• Paper feed motor (M22) 
• Registration motor (M24) (bizhub 658e) 
• Registration clutch (CL4) (bizhub 558e/458e) 
• Bypass paper feed clutch (CL7) 
• Bypass pick-up solenoid (SD1) 
• Registration sensor/1 (PS1) 
• Registration sensor/2 (PS72) (bizhub 658e/558e) 
• Expansion control board (EXCB) 
• Front side board (FRB) 
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkEXCB CN6-3 (ON)26-P
3PS72 I/O check, sensor checkEXCB CN6-5 (ON)26-P
4CL4 load checkCheck code: 21Multi code: 2FRB CN8-7 (CL4_REM)4-K
5CL7 load checkCheck code: 20Multi code: 3MFPB CN19E-7 (ON)22-I
6SD1 load checkCheck code: 23Multi code: 3MFPB CN19E-9 (ON)22-I
7M1 load checkCheck code: 40Multi code: 1, 2, 3, 4MFPB CN14E-3 (REM)MFPB CN14E-6 (LOCK)1-C
8M22 load checkCheck code: 28Multi code: 117, 118, 119, 120EXCB CN7-5 to 825-P
9M24 load checkCheck code: 26Multi code: 1, 2, 3, 4EXCB CN7-1 to 426-P
10Replace FRB. (Part# A9HJH00501)
11Replace EXCB. (Part# A9HGH00501)
12Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.9.1 (Link to the Field Service Manual)

Table of Contents