10-04 (bizhub C658/C558/C458)

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Contents

JAM typeMisfeed at manual bypass feed section
JAM code10-04
JAM detection timingThe leading edge of the paper is not turned ON the registration sensor2 (PS72) even after the lapse of a given period of time after the manual bypass tray starts to feed paper. (bizhub C658/C558 only)
Misfeed processing locationRight door
Relevant parts• bizhub C558/C458: Transport motor (M1) 
• bizhub C658: Registration motor (M24) 
• Paper feed motor (M22) 
• bizhub C558/C458: Registration clutch (CL4) 
• Bypass paper feed clutch (CL7) 
• Bypass pick-up solenoid (SD1) 
• Registration sensor1 (PS1) 
• bizhub C658/C558: Registration sensor2 (PS72) 
• Expansion control board (EXCB) 
• Front side board (FRB) 
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkEXCB CN6-3 (ON)26-P
3PS72 I/O check, sensor checkEXCB CN6-5 (ON)26-P
4CL4 operation checkFRB CN8-7 (CL4_24V)4-K
5CL7 operation checkMFPB CN19E-7 (CL7_24V)22-J
6SD1 operation checkMFPB CN19E-9 (SD1_24V)22-J
7M1 operation checkMFPB CN14E-3 (REM)MFPB CN14E-6 (LOCK)1-C
8M22 operation checkEXCB CN7-5 to 825-P
9M24 operation checkEXCB CN7-1 to 426-P
10Replace FRB. (Part# A7PUH00500)
11Replace EXCB. (Part# A79JH00500)
12Replace MFPB. (C368/C308/C258 Part# A7PUH02123 / C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.9.1 (Link to the Field Service Manual)