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10-40 (bizhub 368e/308e)

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Contents

JAM typeMisfeed at manual bypass feed section
JAM code10-40
JAM detection timingFor paper fed from the manual bypass tray, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
Misfeed processing locationRight door
Relevant parts• Transport motor (M1) 
• Paper feed motor (M22) 
• Registration clutch (CL4) 
• Bypass paper feed clutch (CL7) 
• Bypass pick-up solenoid (SD1) 
• Registration sensor/1 (PS1) 
• Front side board (FRB) 
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkFRB CN8-3 (ON)6-L
3CL4 load checkCheck code: 21Multi code: 2FRB CN8-7 (CL4_24V)5-L
4CL7 load checkCheck code: 20Multi code: 3MFPB CN18E-8 (ON)22-J
5SD1 load checkCheck code: 23Multi code: 3MFPB CN18E-10 (ON)22-J
6M1 load checkCheck code: 40Multi code: 1, 2, 3, 4MFPB CN8E-3 (REM)MFPB CN8E-6 (FGP)2-C
7M22 load checkCheck code: 28Multi code: 117, 118, 119, 120MFPB CN16E-1 to 413-C
8MFPB ICP2E, ICP4E conduction check
9Replace FRB. (Part# A9HJH00501)
10Replace MFPB. (Part# AA6VH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.8.1 (Link to the Field Service Manual)

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