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11-01 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at tray 1 feed section | |
| JAM code | 11-01 | |
| Detection timing | The leading edge of the paper does not unblocked the registration sensor (PS1) even after the lapse of a given period of time after the tray 1 starts to feed paper. | |
| – | Tray 1 paper feed sensor (PS23) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset. (bizhub C364/C284 only) | |
| – | In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 1 feed section. | |
| Misfeed processing location | -Right door -Tray 1 | |
| Relevant parts | -Transport motor (M1) -Tray 1 paper feed clutch (CL3) -Registration clutch (CL4) -Registration sensor (PS1) -Tray 1 paper feed sensor (PS23) -Front side board (FRB) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | PS1 I/O check, sensor check | FRB CN8-3 (ON) | 4 to 5-L |
| 3 | PS23 I/O check, sensor check (bizhub C364/C284 only) | PRCB CN26-10 (ON) | bizhub C364/C284 8-C |
| 4 | CL3 operation check | PRCB CN26-8 (ON) | 8-C |
| 5 | CL4 operation check | FRB CN8-7 (CL4_24V) | 4-L |
| 6 | M1 operation check | PRCB CN31-2 (REM)PRCB CN31-5 (LOCK) | bizhub C364 21-Jbizhub C284 22-Jbizhub C224 24-J |
| 7 | PRCB ICP5 conduction check | – | – |
| 8 | Replace FRB (Part# A161H00501) | – | – |
| 9 | Replace PRCB (Part# A161H00108) | – | – |
- Link to the wiring diagram (N.1. bizhub C364/C284/C224)
K1.6.2 (Link to the Field Service Manual)