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11-01 (bizhub C754e/C654e)

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JAM typeTray 1 feed section
JAM code11-01
Detection timingThe leading edge of the paper does not turn ON the tray 1 vertical transport sensor (PS4) even after the lapse of a given period of time after the tray 1 starts to feed paper.
The tray 1 vertical transport sensor (PS4) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.
When the main power switch is turned ON, the tray 1 vertical transport sensor (PS4) is turned ON while the tray 1 paper feed sensor (PS5) is OFF.
Misfeed processing locationManual bypass tray door
Relevant parts• Take-up motor (M22)
• Tray 1 paper feed clutch (CL1)
• Tray 1 vertical transport sensor (PS4)
• Tray 1 paper feed sensor (PS5)
• Paper feed/transport drive board (PFTDB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS4 I/O check, sensor checkPFTDB CN15-8 (ON)2-P
3PS5 I/O check, sensor checkPFTDB CN15-5 (ON)1-P
4CL1 operation checkPFTDB CN15-14 (REM)2-P
5M22 operation checkPFTDB CN7-5 to 812-X
6PFTDB ICP1, ICP3, ICP12 or ICP17 conduction check
7Replace PFTDB (Part# A2X0H00202)
8PRCB ICP13 conduction check
9Replace PRCB (Part# A2X0H00S06)

K.1.6.2 (Link to the Field Service Manual)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

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