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11-01 (bizhub C554e/C454e)
Contents
| JAM type | Misfeed at tray 1 feed section | ||
| JAM code | 11-01 | ||
| Detection timing | The leading edge of the paper does not unblocked the registration sensor (PS1) even after the lapse of a given period of time after the tray 1 starts to feed paper. | ||
| – Tray 1 paper feed sensor (PS23) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset. | |||
| – In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 1 feed section. | |||
| Misfeed processing location | • Right door • Tray 1 | ||
| Relevant parts | • Paper feed motor (M22) • Registration motor (M24) • Tray 1 paper feed clutch (CL3) • Registration sensor (PS1) • Tray 1 paper feed sensor (PS23) • Front side board (FRB) • Expansion control board (EXCB) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | PS1 I/O check, sensor check | FRB CN8-3 (ON) | 3-L |
| 3 | PS23 I/O check, sensor check | PRCB CN26-10 (ON) | 8-C |
| 4 | CL3 operation check | PRCB CN26-8 (ON) | 8-C |
| 5 | M22 operation check | EXCB CN3-5 to 8 | 22-P |
| 6 | M24 operation check | EXCB CN3-1 to 4 | 21-P |
| 7 | Replace FRB (Parts# A7PUH00500 ) | – | – |
| 8 | Replace EXCB (Part# A5AYH00501) | – | – |
| 9 | PRCB ICP5 conduction check | – | – |
| 10 | Replace PRCB (Part# A5C0H00101) | – | – |
- Link to the wiring diagram (N.1. bizhub C554e/C454e)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.6.2 11-01 (Link to the Field Service Manual)