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11-02 (bizhub 558/458)
Contents
| JAM type | Misfeed at tray 1 feed section |
| JAM code | 11-02 |
| JAM detection timing | For paper fed from the tray 1, due to a delay in paper arrival, loop forming in front of the registration roller is not complete before the rise timing of the transport motor (M1). |
| Misfeed processing location | • Right door • Tray 1 |
| Relevant parts | • Transport motor (M1) • Paper feed motor (M22) • Registration clutch (CL4) • Registration sensor 1 (PS1) • Registration sensor 2 (PS72) (bizhub 558) • Expansion control board (EXCB) • Front side board (FRB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS1 I/O check, sensor check | EXCB CN6-3 (ON) | 26-P |
| 3 | PS72 I/O check, sensor check | EXCB CN6-5 (ON) | 26-P |
| 4 | CL4 operation check | FRB CN8-7 (CL4_REM) | 4-K |
| 5 | M1 operation check | MFPB CN14E-3 (REM)MFPB CN14E-6 (LOCK) | 1-C |
| 6 | M22 operation check | EXCB CN7-5 to 8 | 25-P |
| 7 | Replace FRB. (Part# A9HJH00501) | – | – |
| 8 | Replace EXCB. (Part# A9HGH00501) | – | – |
| 9 | Replace MFPB. (558 Part# A9HGH02102 / 458 Part# A9HHH02102) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.9.2 (Link to the Field Service Manual)