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11-40 (bizhub C368/C308/C258)

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Contents

JAM typeMisfeed at tray 1 feed section
JAM code11-40
JAM detection timingFor paper fed from the tray 1, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
Misfeed processing location
• Right door 
• Tray 1
Relevant parts• Transport motor (M1) 
• Tray 1 paper feed clutch (CL3) 
• Registration clutch (CL4) 
• Registration sensor (PS1) 
• Front side board (FRB) 
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkFRB CN8-3 (ON)6-L
3CL3 operation checkMFPB CN26E-8 (ON)25-C
4CL4 operation checkFRB CN8-7 (CL4_24V)5-L
5M1 operation checkMFPB CN8E-3 (REM)MFPB CN8E-6 (LOCK)2-C
6MFPB ICP2E, ICP4E conduction check
7Replace FRB. (Part# A7PUH00500)
8Replace MFPB. (Part# A7PUH02123)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.8.2 (Link to the Field Service Manual)

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