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11-40 (bizhub C4000i/C3300i)

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Contents

JAM typeMisfeed at tray 1 paper feed section
JAM code11-40
JAM detection timingFor paper fed from the tray 1, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
Paper jam of a sheet of paper left at the tray 1 paper feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location• Right door 
• Tray 1
Relevant parts• Main motor (M1) 
• Tray 1 paper feed clutch (CL3) 
• Registration clutch (CL4) 
• Registration sensor (PS9) 
• Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS9 I/O check, sensor checkBASEB CN22EA-13 (ON)13-C
3CL3 load checkCheck code: 20Multi code: 1BASEB CN22EA-1 (ON)12-C
4CL4 load checkCheck code: 21Multi code: 3BASEB CN22EA-3 (ON)12-C
5M1 load checkCheck code: 40Multi code: 1, 2BASEB CN17E-1 to 51-C
6Replace BASEB. (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.5.2 (Link to the Field Service Manual)

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