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11-40 (bizhub C650i/C550i/C450i)

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Contents

JAM typeMisfeed at tray 1 paper feed section
JAM code11-40
JAM detection timingFor paper fed from the tray 1, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
Paper jam of a sheet of paper left at the tray 1 paper feed section results, if the tray 1 paper feed sensor (PS23) is turned ON when operation stops due to the tray 1 FD size error.
Misfeed processing location-Right door
-Tray 1
Relevant parts-Transport motor (M1) (bizhub C550i/C450i)
-Paper feed motor (M22)
-Registration motor (M24) (bizhub C650i)
-Registration clutch (CL4) (bizhub C550i/C450i)
-Registration sensor/1 (PS1)
-Tray 1 paper feed sensor (PS23)
-Registration sensor/2 (PS72) (bizhub C650i/C550i)
-Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkBASEB CN15E-9 (ON)4-C
3PS72 I/O check, sensor checkBASEB CN15E-19 (ON)5-C
4PS23 I/O check, sensor checkBASEB CN23E-2 (ON)15-K
5CL4 load check:
Check code: 21
Multi code: 2
BASEB CN15E-2 (ON)3-C
6M1 load check:
Check code: 40
Multi code: 1, 2, 3, 4 (bizhub C650i), 1, 3, 4 (bizhub C550i), 1, 2, 4 (bizhub C450i)
BASEB CN19EA-1 to 51-C
7M22 load check:
Check code: 28
Multi code: 31, 32, 33, 34 (bizhub C650i), 31, 33, 34 (bizhub C550i), 31, 32, 34 (bizhub C450i)
BASEB CN31E-1 to 423-K
8M24 load check:
Check code: 26
Multi code: 1, 2, 3, 4 (bizhub C650i), 1, 3, 4 (bizhub C550i), 1, 2, 4 (bizhub C450i)
BASEB CN31E-9 to 1224-K
9Replace BASEB. (Part# AA7NH02102)

L.1.5.2 (Link to the Field Service Manual)

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