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12-01 (bizhub 658e/558e/458e)
Contents
| JAM type | Misfeed at tray 2 feed section | |
| JAM code | 12-01 | |
| JAM detection timing | The leading edge of the paper does not turn ON the tray 2 vertical transport sensor (PS19) even after the lapse of a given period of time after the tray 2 starts to feed paper. | |
| – Paper jam of a sheet of paper left at the tray 2 feed section results, if the tray 2 vertical transport sensor (PS19) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||
| – Paper jam of a sheet of paper left at the tray 2 feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||
| Misfeed processing location | • Right door • Tray 2 | |
| Relevant parts | • Paper feed motor (M22) • Tray 2 vertical transport motor (M23) • Tray 2 paper feed clutch (CL1) • Tray 2 vertical transport sensor (PS19) • Expansion control board (EXCB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS19 I/O check, sensor check | MFPB CN34E<A>-2 (ON) | 26-I |
| 3 | CL1 load checkCheck code: 20Multi code: 2 | MFPB CN34E<A>-13 (CL1_24V) | 27-I |
| 4 | M22 load checkCheck code: 28Multi code: 25, 26, 27, 28 | EXCB CN7-5 to 8 | 25-P |
| 5 | M23 load checkCheck code: 28Multi code: 29, 30, 31, 32 | EXCB CN7-9 to 12 | 25-P |
| 6 | Replace EXCB. (Part# A9HGH00501) | – | – |
| 7 | Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.9.3 (Link to the Field Service Manual)