How Can We Help?
12-01 (bizhub C658/C558/C458)
Contents
| JAM type | Misfeed at tray 2 feed section | |||
| JAM code | 12-01 | |||
| JAM detection timing | The leading edge of the paper does not turn ON the tray 2 vertical transport sensor (PS19) even after the lapse of a given period of time after the tray 2 starts to feed paper. | |||
| – Paper jam of a sheet of paper left at the tray 2 feed section results, if the tray 2 vertical transport sensor (PS19) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||||
| – Paper jam of a sheet of paper left at the tray 2 feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||||
| Misfeed processing location | • Right door • Tray 2 | |||
| Relevant parts | • Paper feed motor (M22) • Tray 2 vertical transport motor (M23) • Tray 2 paper feed clutch (CL1) • Tray 2 vertical transport sensor (PS19) • Expansion control board (EXCB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS19 I/O check, sensor check | MFPB CN34E<A>-2 (ON) | 26-J |
| 3 | CL1 operation check | MFPB CN34E<A>-14 (ON) | 27-J |
| 4 | M22 operation check | EXCB CN7-5 to 8 | 25-P |
| 5 | M23 operation check | EXCB CN7-9 to 12 | 25-P |
| 6 | Replace EXCB. (Part# A79JH00500) | – | – |
| 7 | Replace MFPB. (C368/C308/C258 Part# A7PUH02123 / C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102) | – | – |
- Link to the wiring diagram (bizhub C658/C558/C458)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.9.3 (Link to the Field Service Manual)