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12-40 (bizhub C650i/C550i/C450i)

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Contents

JAM typeMisfeed at tray 2 paper feed section
JAM code12-40
JAM detection timingFor paper fed from the tray 2, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
Paper jam of a sheet of paper left at the tray 2 paper feed section results, if the tray 2 vertical transport sensor (PS19) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the tray 2 paper feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location-Right door
-Tray 2
Relevant parts-Paper feed motor (M22)
-Tray 2 vertical transport motor (M23)
-Tray 2 paper feed clutch (CL1)
-Tray 2 vertical transport sensor (PS19)
-Tray 2 paper feed sensor (PS20)
-Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS19 I/O check, sensor checkBASEB CN23E-8 (ON)15-K
3PS20 I/O check, sensor checkBASEB CN23E-5 (ON)15-K
4CL1 load check:
Check code: 20
Multi code: 2
BASEB CN23E-16 (ON)16-K
5M22 load check:
Check code: 28
Multi code: 31, 32, 33, 34 (bizhub C650i), 31, 33, 34 (bizhub C550i), 31, 32, 34 (bizhub C450i)
BASEB CN31E-1 to 423-K
6M23 load check:
Check code: 28
Multi code: 36, 37, 38, 39 (bizhub C650i), 36, 38, 39 (bizhub C550i), 36, 37, 39 (bizhub C450i)
BASEB CN31E-5 to 823-K
7Replace BASEB. (Part# AA7NH02102)

L.1.5.3 (Link to the Field Service Manual)

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