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20-02, 20-10, 20-11, 20-12, 20-21, 20-26 (bizhub 4750i/4050i)

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JAM typeMisfeed at vertical transport section (When PF-P20 or PF-P21 is installed)
JAM code20-02, 20-10, 20-11, 20-12, 20-21, 20-26
JAM detection timing20-02:
For paper fed from the tray 2/3, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
20-10:
The leading edge of the paper is not turned OFF (blocked) the tray 2 transport sensor (PS6/2) even after the lapse of a given period of time after the tray 2 starts to feed paper.
20-11:
The leading edge of the paper is not turned OFF (blocked) the tray 3 transport sensor (PS6/3) even after the lapse of a given period of time after the tray 3 starts to feed paper.
20-12:
The leading edge of the paper is not turned OFF (blocked) the tray 2 transport sensor (PS6/2) even after the lapse of a given period of time after the tray 3 starts to feed paper.
20-21:
The leading edge of the paper is not turned ON (unblocked) the tray 2 transport sensor (PS6/2) even after the lapse of a given period of time after the tray 3 starts to feed paper.
20-26:
The leading edge of the paper is not turned ON (blocked) the registration sensor (PS9) even after the lapse of a given period of time after the tray 2/3 starts to feed paper.
– Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location-Right door
-Tray 2 right door
-Tray 3 right door
Relevant parts-Main motor (M1)
-Tray 2 drive motor (M1/2)
-Tray 3 drive motor (M1/3)
-Registration clutch (CL4)
-Tray 2 transport clutch (CL2/2)
-Tray 3 transport clutch (CL2/3)
-Registration sensor (PS9)
-Tray 2 transport sensor (PS6/2)
-Tray 3 transport sensor (PS6/3)
-Base board (BASEB)
-Tray 2 PC control board (PCCB/2)
-Tray 3 PC control board (PCCB/3)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS9 I/O check, sensor checkBASEB CN22EA-13 (ON)13-C
3PS6/2, PS6/3 I/O check, sensor checkPCCB/2 CN3-3 (ON)PCCB/3 CN3-3 (ON)17-X
4CL4 load check
• Check code: 21
• Multi code: 3
BASEB CN22EA-3 (ON)12-C
5CL2/2, CL2/3 load check
• Check code: 21
• Multi code: 1, 2
PCCB/2 CN5-1 (ON)PCCB/3 CN5-1 (ON)15-P
6M1 load check (Main body)
• Check code: 40
• Multi code: 1, 2
BASEB CN17E-1 to 51-C
7M1/2, M1/3 load check
• Check code: 28
• Multi code: 1, 2, 3, 4
PCCB/2 CN4-1 to 7PCCB/3 CN4-1 to 718-P
8Replace PCCB/2 or PCCB/3.
PF-P21 (Part# AAJUH00100)
9Replace BASEB.
4750i (Part# ACT9H02013)
4050i (Part# ACT9H02002)
(Link to the Field Service Manual)
Table of Contents