13-01 (bizhub 368e/308e)
Contents
| JAM type | Misfeed at tray 3 feed section | |
| JAM code | 13-01 | |
| JAM detection timing | The leading edge of the paper is not turned ON the tray 3 vertical transport sensor (PS113) even after the lapse of a given period of time after the tray 3 starts to feed paper. | |
| – Paper jam of a sheet of paper left at the tray 3 feed section results, if the tray 3 vertical transport sensor (PS113) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||
| – Paper jam of a sheet of paper left at the tray 3 feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||
| Misfeed processing location | • Right door • Tray 3 | |
| Relevant parts | • Tray 3 paper feed motor (M111) • Tray 3 vertical transport motor (M112) • Tray 3 vertical transport sensor (PS113) • PC control board (PCCB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS113 I/O check, sensor check | PCCB CN4-14 (ON) | PC-115/PC-215 5-C |
| 3 | M111 load checkCheck code: 28Multi code: 9, 10, 11, 12 | PCCB CN5-1 to 8 | PC-115/PC-215 4-C |
| 4 | M112 load checkCheck code: 28Multi code: 17, 18, 19, 20 | PCCB CN5-9 to 16 | PC-115/PC-215 3 to 4-C |
| 5 | Replace PCCB. (Part# A2XMH00101) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.8.4 (Link to the Field Service Manual)