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13-01 (bizhub 754e/654e)

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JAM typeTray 3 feed section
JAM code13-01
Detection timingThe leading edge of the paper does not block the tray 3 paper feed sensor (PS21) even after the lapse of a given period of time after the tray 3 starts to feed paper.
The tray 3 paper feed sensor (PS21) is blocked when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationTray 3/4 horizontal transport unit
Relevant parts• LCC transport motor (M25)
• Tray 3 paper feed clutch (CL5)
• Tray 3 paper feed sensor (PS21)
• Paper feed/transport drive board (PFTDB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS21 I/O check, sensor checkPFTDB CN20-9 (ON)6-X
3CL5 operation checkPFTDB CN19-5 (REM)5-X
4M25 operation checkPFTDB CN17-1 to 711-X
5PFTDB ICP3 or ICP12 conduction check
6Replace PFTDB (Part# A2X0H00202)
7PRCB ICP13 conduction check
8Replace PRCB (Part# A55VH00105)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.6.4 (Link to the Field Service Manual)

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