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13-01 (bizhub 958/808)
Contents
| JAM type | Misfeed at tray 3 feed section | |
| JAM code | 13-01 | |
| JAM detection timing | The leading edge of the paper does not turn ON (block) the tray 3 paper feed sensor (PS21) even after the lapse of a given period of time after the tray 3 starts to feed paper. | |
| – | Paper jam of a sheet of paper left at the tray 3 feed section results, if the tray 3 paper feed sensor (PS21) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Tray 3/4 horizontal transport unit | |
| Relevant parts | • LCC transport motor (M25) • Tray 3 paper feed clutch (CL5) • Tray 3 paper feed sensor (PS21) • Paper feed/transport drive board (PFTDB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS21 I/O check, sensor check | PFTDB CN17-9 (ON) | 6-X |
| 3 | CL5 operation check | PFTDB CN16-5 (REM) | 5-X |
| 4 | M25 operation check | PFTDB CN13-1 to 7 | 11-X |
| 5 | PFTDB F12 or F15 conduction check | – | – |
| 6 | Replace PFTDB. (Part# A796H00200) | – | – |
| 7 | Replace MFPB. (Part# A796H02003) | – | – |
- Link to the wiring diagram (bizhub 958/808/758, bizhub PRO 958)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.6.4 (Link to the Field Service Manual)