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13-01 (bizhub C364e/C284e/C224e)
Contents
| JAM type | Misfeed at tray 3 feed section | |
| JAM code | 13-01 | |
| Detection timing | The leading edge of the paper does not turn ON the tray 3 vertical transport sensor (PS113) even after the lapse of a given period of time after the tray 3 starts to feed paper. | |
| – | Tray 3 vertical transport sensor (PS113) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset. | |
| – | Tray 3 paper feed sensor (PS112) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset. | |
| – | In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 3 feed section. | |
| Misfeed processing location | • Right door • Tray 3 | |
| Relevant parts | • Tray 3 paper feed motor (M111) • Tray 3 vertical transport motor (M112) • Tray 3 paper feed sensor (PS112) • Tray 3 vertical transport sensor (PS113) • PC Control board (PCCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | PS112 I/O check, sensor check | PCCB CN4-11 (ON) | PC-110/PC-210 5 to 6-C |
| 3 | PS113 I/O check, sensor check | PCCB CN4-14 (ON) | PC-110/PC-210 5-C |
| 4 | M111 operation check | PCCB CN5-1 to 8 | PC-110/PC-210 4-C |
| 5 | M112 operation check | PCCB CN5-9 to 16 | PC-110/PC-210 3 to 4-C |
| 6 | Change PCCB (PC-110 Part# A2XMH00101 / PC-210 Part# A2XMH00201) | – | – |
- Link to the wiring diagram (N.2.3 PC-110)
- Link to the wiring diagram (N.2.4 PC-210)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.6.4 (Link to the Field Service Manual)