13-01 (bizhub C4000i/C3300i)
Contents
| JAM type | Misfeed at tray 3 paper feed section (When PF-P20 or PF-P21 is installed) (bizhub C4000i only) | |
| JAM code | 13-01 | |
| JAM detection timing | The leading edge of the paper is not turned ON (unblocked) the tray 3 transport sensor (PS6/3) even after the lapse of a given period of time after the tray 3 starts to feed paper. | |
| – | Paper jam of a sheet of paper left at the tray 3 paper feed section results, if the tray 3 transport sensor (PS6/3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| – | Paper jam of a sheet of paper left at the tray 3 paper feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | • Right door • Tray 3 | |
| Relevant parts | • Tray 3 drive motor (M1/3) • Tray 3 paper feed clutch (CL1/3) • Tray 3 transport clutch (CL2/3) • Tray 3 transport sensor (PS6/3) • Tray 3 PC control board (PCCB/3) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS6/3 I/O check, sensor check | PCCB/3 CN3-3 (ON) | 17-X |
| 3 | CL1/3 load checkCheck code: 20Multi code: 3 | PCCB/3 CN5-3 (ON) | 16-P |
| 4 | CL2/3 load checkCheck code: 21Multi code: 2 | PCCB/3 CN5-1 (ON) | 15-P |
| 5 | M1/3 load checkCheck code: 28Multi code: 3, 4 | PCCB/3 CN4-1 to 7 | 18-P |
| 6 | Replace PCCB/3. (PF-P20 Part# Not sold in the U.S. / PF-P21 Part# AAJUH00100) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.5.4 (Link to the Field Service Manual)