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13-01 (bizhub C754/C654)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
| JAM type | Tray 3 feed section | |
| JAM code | 13-01 | |
| Detection timing | The leading edge of the paper does not block the tray 3 paper feed sensor (PS21) even after the lapse of a given period of time after the tray 3 starts to feed paper. | |
| – | The tray 3 paper feed sensor (PS21) is blocked when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Tray 3/4 horizontal transport unit | |
| Relevant parts | -LCC transport motor (M25) -Tray 3 paper feed clutch (CL5) -Tray 3 paper feed sensor (PS21) -Paper feed/transport drive board (PFTDB) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | PS21 I/O check, sensor check | PFTDB CN20-9 (ON) | 6-X |
| 3 | CL5 operation check | PFTDB CN19-5 (REM) | 5-X |
| 4 | M25 operation check | PFTDB CN17-1 to 7 | 11-X |
| 5 | PFTDB ICP3 or ICP12 conduction check | – | – |
| 6 | Replace PFTDB (Part# A2X0H00202) | – | – |
| 7 | PRCB ICP13 conduction check | – | – |
| 8 | Replace PRCB (Part# A2X0H00102) | – | – |
- Link to the wiring diagram (N.1. bizhub C754/C654)
K.1.6.4 (Link to the Field Service Manual)