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13-40 (bizhub C759/C659)

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Contents

JAM typeMisfeed at tray 3 feed section
JAM code13-40
JAM detection timingFor paper fed from the tray 3, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
Paper jam of a sheet of paper left at the tray 3 feed section results, if the tray 3 paper feed sensor (PS21) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationTray 3/4 horizontal transport unit
Relevant parts-LCC transport motor (M25)
-Tray 3 paper feed clutch (CL5)
-Tray 3 paper feed sensor (PS21)
-Paper feed/transport drive board (PFTDB)
-MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS21 I/O check, sensor checkPFTDB CN17-9 (ON)6-X
3CL5 load check
-Check code: 20
-Multi code: 3
PFTDB CN16-5 (REM)5-X
4M25 load check
-Check code: 28
-Multi code: 25, 26, 27, 28
PFTDB CN13-1 (DC24V)PFTDB CN13-4 (START/STOP)11-X
5PFTDB F12 or F15 conduction check
6Replace PFTDB. (Part# A795H00200)
7Replace MFPB. (Part# A8JEH02002)

L.1.6.4 (Link to the Field Service Manual)

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