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14-01 (bizhub C287/C227)

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JAM typeMisfeed at tray 4 feed section
JAM code14-01
JAM detection timingThe leading edge of the paper is not turned ON the tray 4 vertical transport sensor (PS123) even after the lapse of a given period of time after the tray 4 starts to feed paper.
Paper jam of a sheet of paper left at the tray 4 feed section results, if the tray 4 vertical transport sensor (PS123) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the tray 4 feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location-Right door
-Tray 4
Relevant parts-Tray 4 paper feed motor (M121)
-Tray 4 vertical transport motor (M122)
-Tray 4 vertical transport sensor (PS123)
-PC control board (PCCB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS123 I/O check, sensor checkPCCB CN18C-5 (ON)PC-214 7-K
3M121 operation checkPCCB CN9C-1 to 8PC-214 6-K
4M122 operation checkPCCB CN9C-9 to 16PC-214 6-K
5Replace PCCB. (Part# A7VAH00200)
  • Link to the wiring diagram (PC-214)

K.1.6.5 (Link to the Field Service Manual)

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