14-01 (bizhub C360i/C300i/C250i)

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Contents

JAM type
Misfeed at tray 4 paper feed section
JAM code14-01
JAM detection timingAfter the tray 4 starts to feed paper, the tray 4 vertical transport sensor (PS123) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned ON the tray 4 paper feed sensor (PS122).
Misfeed processing location• Right door
• Tray 4
Relevant parts• Tray 4 paper feed motor (M121)
• Tray 4 vertical transport motor (M122)
• Tray 4 paper feed sensor (PS122)
• Tray 4 vertical transport sensor (PS123)
• PC control board (PCCB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS122 I/O check, sensor checkPCCB CN18C-2 (ON)PC-216 7-K
3PS123 I/O check, sensor checkPCCB CN18C-5 (ON)PC-216 7-K
4M121 load checkCheck code: 28Multi code: 16, 19, 20PCCB CN9C-1 to 8PC-216 6-K
5M122 load checkCheck code: 28Multi code: 26, 29, 30PCCB CN9C-9 to 16PC-216 6-K
6Replace PCCB. (PC-216 Part# AAV5H00201)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.5.5 (Link to the Field Service Manual)