How Can We Help?
17-20 (bizhub C368/C308/C258)
Contents
| JAM type | Misfeed at external LCT transport section | ||
| JAM code | 17-20 | ||
| JAM detection timing | The tray 2 vertical transport sensor (PS19) is not turn ON even after the set period of time has elapsed after the LU paper feed sensor (PS3) turns ON. | ||
| – Paper jam of a sheet of paper left at the external LCT transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |||
| Misfeed processing location | Lower right door | ||
| Relevant parts | • LU transport motor (M3) • LU paper feed sensor (PS3) • Tray 2 vertical transport sensor (PS19) • LU drive board (LUDB) • PC control board (PCCB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS3 I/O check, sensor check | LUDB CN5-8 (ON) | LU-302 4-G |
| 3 | PS19 I/O check, sensor check | MFPB CN23E-2 (ON) | 27-C |
| 4 | M3 operation check | LUDB CN4-1 to 4 | LU-302 3-G |
| 5 | Replace LUDB. (Part# A87VH01000) | – | – |
| 6 | Replace PCCB. (PC-110/PC-210 Part# A2XMH00201 /PC-410 Part# A2XMH00301) | – | – |
| 7 | Replace MFPB. (Part# A7PUH02123) | – | – |
- Link to the wiring diagram (bizhub C368/C308/C258)
- Link to the wiring diagram (LU-302)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.8.8 (Link to the Field Service Manual)