How Can We Help?

20-01, 20-02, 20-04 (bizhub C750i)

You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

JAM typeMisfeed at vertical transport section
JAM code20-01, 20-02, 20-04
JAM detection timing20-01: The registration sensor/1 (PS1) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON the tray 2 vertical transport sensor (PS19).
20-02: For paper fed from the tray 2, 3 or 4, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
20-04: The registration sensor/2 (PS72) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned ON the tray 2 vertical transport sensor (PS19).
Misfeed processing locationRight door
Relevant parts-Tray 2 vertical transport motor (M23)
-Registration motor (M24)
-Registration sensor/1 (PS1)
-Tray 2 vertical transport sensor (PS19)
-Registration sensor/2 (PS72)
-Base board (BASEB)

Procedure

1Initial check items
2PS1 I/O check, sensor checkBASEB CN15E-9 (ON)4-C
3PS72 I/O check, sensor checkBASEB CN15E-19 (ON)5-C
4PS19 I/O check, sensor checkBASEB CN23E-8 (ON)15-K
5M23 load check
Check code: 28
Multi code: 36, 39, 45
BASEB CN31E-5 to 823-K
6M24 load check
Check code: 26
Multi code: 1, 4, 5
BASEB CN31E-9 to 1224-K
7Replace BASEB. (Part# ACKNH02101)

(Link to the Field Service Manual)

Table of Contents